Can not install NHSEO : HELP

[alisa]

Hello,
My previous post a few hours ago still is not 'alive' so I can't update it.
In the meanwhile, I tried uninstall and install again but didn't succeed.
After it was unistalled I couldn't install it anymore.

Installation offered to install software in default directory

C:\Program Files\No Hands SEO
but when I confirmed I got message:
'directory doesn't exist
would you like to create it?'
After my (yes) the message appeared:
'invalid directory'
so I had no other choice but exit intallation.
-------------
when I look in C:\Program Files
the folder No Hands SEO is there
but if I try to delete it (or open it) I get mssg:
'No Hands SEO is not accessible. Access is denied'
-----------
So what do to ?
This is so frustrating...
I didn't expect so much troubles at the very beginning of trying to use it

[jimbobo2779]

It sounds like it could be a previous instance of the installer possibly still being open that is preventing any file writes/deletes to the directory. Have you tried restarting your computer? Failing that you can install teamviewer and PM or email me the login details for it so I can see it for myself and try to get it fixed for you.

[alisa]

Hi,
Thanks for reply.
It's installed again but can't work as described in my post, so hopefully we can fix date/time for you to look at it through teamviewer.
I can't make it before Saturday or at the beginning of the next week (Monday,Tuesday) so please let me know what day and time you would prefer ,
so I can send you login details on time. Also, when deciding on time, please take in consideration that I'm in GMT+1 time zone ( everything should be okey except sleeping hours here)

[jimbobo2779]

What exactly is it that it is doing/not doing now? Any information would help give me an idea of what could be wrong with your setup.

[alisa]

As I wrote earlier ( in my first post here : viewtopic.php?f=4&t=91&e=0 )
---------
The problem is that NHSEO switches-on only for a second (literally) and than shuts itself down
without any message. And no, it doesn't appear in the system tray either.
I tried both versions, new and old, the same happens.

My PC is :
overall in good standing
Intel Core 2 Quad CPU Q6600, 2,40 GHz, 2 GB RAM
OS: HP Pro ver2002, SP 3
.net 2, 3, 3.5 and 4 installed, IE8 as well

I've never experienced any problems with running any other software.
------------------
In reply to my first post you've suggested to get connected via Teamviewer so you can look at it.
Please consider Monday or Tuesday , between 11.00 a.m. and 10 p.m. GMT +1 , but if you can't make it
on either of those days suggest another day(s) and I will try to make it possible on my end.
Thanks

[jimbobo2779]

Monday at 11:00am GMT would be fine with me, just email me your TeamViewer details to supportATnohandsseo.com where the AT is an @ symbol.