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Login failed

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Login failed

Postby windfinder » Thu Jul 11, 2013 7:40 am

After a reboot the application fails to login.

I have tried the same email/password that works on the members page.

/johan/
windfinder
 
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Joined: Sun Apr 22, 2012 3:23 pm

Re: Login failed

Postby jimbobo2779 » Thu Jul 11, 2013 9:56 am

What error message do you get?
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Re: Login failed

Postby windfinder » Thu Jul 11, 2013 5:51 pm

I checked that I have a network connection and I can log in to the membesr area with the same username/password.

Here's the text from the error messge box:

---------------------------
Login Details Not Found!
---------------------------
Your login details could not be found.



Click OK to enter your login details or Cancel to escape out.
---------------------------
OK Cancel
---------------------------
windfinder
 
Posts: 4
Joined: Sun Apr 22, 2012 3:23 pm

Re: Login failed

Postby jimbobo2779 » Fri Jul 12, 2013 10:13 am

I meant when you enter your details what is the error? If you do not receive a message and that group of messages keeps looping and you have deleted, renamed or moved the "My Documents\No Hands SEO" folder then undoing any changes or reinstalling will likely fix this. Also the same can happen if you install under one windows user and then try to access it from another Windows user account.

If it isn't any of the things mentioned above and reinstalling doesn't fix this I would suggest you to install TeamViewer on your machine and send me your login details. This will allow me to login to your machine and fix it myself.
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