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can't access in members area

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can't access in members area

Postby frengo » Mon Jul 22, 2013 7:13 pm

Hi
I have forgot my password for members area and the reset function don't send me any mail.
I need to change the pc where nohadseo run and I have already sent 2 mail at support@noh...dsseo.com
thanks
frengo
 
Posts: 11
Joined: Fri May 31, 2013 8:22 pm

Re: can't access in members area

Postby jimbobo2779 » Tue Jul 23, 2013 8:02 am

There are no emails to the support email address regarding this issue, are you sure you typed the right address?

The forgotten password system is also working fine, if you are struggling to find the email you will need to check your spam folder and if the email is not in there add noreply@nohandsseo.com to your contacts list to ensure it is not blocked by your spam filter.

I see you are using a gmail address which regularly places emails from this domain in the spam folder so checking in there you should see the email.
jimbobo2779
Site Admin
 
Posts: 1426
Joined: Sat Nov 26, 2011 8:15 pm

Re: can't access in members area

Postby frengo » Tue Jul 23, 2013 1:38 pm

yes I find it in spam :)
I'm sorry

now that I have resetted the passowrd I can use this new password for install the program on other pc?
I need to transfer it or purchase un extended license if is not too expansive.

thank's
francesco
frengo
 
Posts: 11
Joined: Fri May 31, 2013 8:22 pm

Re: can't access in members area

Postby jimbobo2779 » Tue Jul 23, 2013 2:24 pm

If you are getting the message about it being installed on too many machines all you need to do is send an email to the support email address. I will do this for you now.
jimbobo2779
Site Admin
 
Posts: 1426
Joined: Sat Nov 26, 2011 8:15 pm

Re: can't access in members area

Postby frengo » Wed Jul 24, 2013 8:06 am

It seems that it work.
thanks' for all
francesco
frengo
 
Posts: 11
Joined: Fri May 31, 2013 8:22 pm


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